Here we provide you help by answering frequent questions.
1. How much does it cost to design a web site?
Each website designed by Challenge Web Design is custom tailored to a business, so there is not a standard price. Generally, prices for web design can range anywhere from $200 for a 1-page brochure site and up into thousands for a larger site or inclusion of e-commerce functionality. Factors that determine the total cost of a website, include:
2. How much will it cost to talk to Challenge Web Design about marketing or designing a website?
An initial consultation is free (up to 1 hour). After discussing your needs we are usually able to come up with a high-level estimate of charges. A detailed estimate and proposal can be drawn up after the detailed requirements have been discussed.
3. How long will it take to have my site designed?
Each site is different. The amount of time it takes to complete depends on the size and complexity of the site, and the speed with which the client and Challenge Web Design move through the web design process.
4. What if my business is located in another state or country? Shouldn't I use a local web design firm instead of Challenge Web Design?
We can provide services for clients all over Australia, or worldwide. Information can be exchanged via phone, email or fax no matter where the client is located. Operating out of a "virtual office" helps us keep costs and overhead down and pass the savings on to you.
5. Do you offer money back guarantee?
Yes, if for any reason you are not completely satisfied with our services and support during the first 30 days, we will refund 100% of your money. However, this is only valid when the customer is abiding to our terms during the stay with us. We would also ask the user to provide the reason of cancellation.
6. How do you process online payments?
We rely on Paypal technology to process credit card payment online in a secure fashion. Paypal never sends us your credit card information. They simply notify us when you make your payment, and then we complete the job. Alternatively payments can be made by cheque or direct debit payments.
7. Need more help?
Please contact us for support.